Terms & Conditions

This website is provided by Vinifera Boutique and subject to the terms and conditions herein. By using this website you accept these terms and conditions. If you do not accept these Terms & Conditions you must leave the site immediately.

Our products depicted in the Site are representative of our collection. Not all our products are shown in the Site. The styles, designs, colours and prices of the products shown in the Site may be changed from time to time without prior notice.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need in order to complete the order.

We accept credit card payment. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We shall contact you in order to check your billing address and we can also ask for a proof of ID. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Prices are correct at time of publishing. However, errors & omissions may occur. The details of your order shall be confirmed by us via e-mail.

All shipping is handled on an individual basis. We will contact you to agree the delivery method used. We deliver your order as soon as possible. International order deliveries will be notified on an individual basis. Please note that for security reasons we can deliver your goods to the cardholders billing address only. If your item is not in stock, we will inform you and not charge your card. In the event that we have charged your card, we will refund the total amount to you..

For orders made within the UK ,15% VAT will be added.

When the order is placed on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Goods provided through the Site are offered on separate terms and conditions, which will be brought to your attention if and when you seek to place an order with us on-line.

The materials on this website are provided for general information purposes only, and whilst Vinifera Boutique takes all reasonable care to ensure that the materials and information are accurate and complete, no warranty or representation is given that they are free from inaccuracies or omissions.

All liability is excluded to the fullest extent permitted by law in respect of any loss or damage (whether direct, indirect or consequential) which howsoever arises in connection with the use of or reliance upon any materials and information appearing on this website.

This website may comprise hypertext links to websites not operated or controlled by Vinifera Boutique. These links are provided for convenience only, and do not imply affiliation with or endorsement by Vinifera Boutique. All liability in respect of materials appearing on any linked site is excluded.

Vinifera Boutique may monitor visits to this website and retain information about its users (including, without limitation, the use of cookies and other browser-generated information, and also any personal information you provide when communicating with us). We will not provide any of this data to third parties. Vinifera Boutique is notified in accordance with the Data Protection Act 1998.

These Terms and your use of the Site shall be governed by English law and any dispute arising under these terms or will be subject to the jurisdiction of the English Courts.

Terms and Conditions of Sale

We may change these Conditions from time to time without notice. Please ensure that you read these Conditions before placing an order for wine from us.

In these Conditions the following words will have the following meanings:

"We", "Us" or "Our"" refers to Vinifera Boutique Limited, a company registered in England and Wales whose registered office is at 2nd Floor, Crusader House, 145-157 St John Street, London, EC1V 4PY, company registration number 06881929;

"Working Day" means Monday to Friday inclusive but excluding Bank and other public holidays in England.

These terms and conditions are supplemental to the terms and conditions governing your use of our web site and apply to any purchases you make on-line from our site.

  1. The contract between us:
    1. We must receive payment of the whole of the price for the goods that you order before your order can be accepted.
    2. When you place an order a confirmation of order email will be sent to the email address that you provided. If you pay by credit or debit card through our website, your payment will be processed together with the order. If you pay through PayPal or Google Checkout, your payment will be processed when we have received your order. You will then received an email confirming when your goods have been shipped, either from us or through Google Checkout.
    3. Our acceptance of your order brings into existence a legally binding contract between us.
  2. AGE RESTRICTION We can only accept orders for wine from customers over 18 years of age. By placing an order with us you warrant that you are over 18 years of age.
  3. PRICE
    1. The prices payable for goods that you order are as set out in our website.
    2. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
    3. We will try to ensure that the prices on our website are accurate, there may be errors in which case we will give you the option of cancelling your order or continuing with the order at the correct price. If you cancel your order we will refund any payment made by you.
  4. ORDERS
    1. All orders minimum sizes are indicated next to the wine price.
    2. We reserve the right to refuse orders at our discretion and all orders are subject to availability. If we are unable to fullfill any order we will let you know as soon as we can and give you a refund.
  5. RIGHT FOR YOU TO CANCEL YOUR CONTRACT
    1. You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
    2. To cancel your contract you should notify us in writing to 145- 157 St John Street London EC1V 4PY, or by email (info@viniferaboutique.com) or fax (0203 292 1719).
    3. If you have received the goods before you cancel your contract, you must arrange with us to have the wine collected by our transporter. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must arrange with us to have the wine collected as soon as possible.
    4. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not arrange for the goods to be returned, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
  6. CANCELLATION BY US
    1. We reserve the right to cancel the contract between us if:
      1. We have insufficient stock to deliver the goods you have ordered;
      2. We do not deliver to your area; or
      3. one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
    2. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
  7. DELIVERY OF GOODS TO YOU
    1. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
    2. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. Deliveries are usually made between Monday to Firday, by an independent carrier.
    3. We aim to deliver your order within 1 week, however we do not accept liability for any losses, costs, damages or expenses incurred by you as a result of delays in delivery caused by events beyond our control. We will inform you if we become aware that your delivery will be delayed.
    4. You or another adult aged 18 years or over must sign for the wine on delivery, unless agreed otherwise with our carrier. If there is no-one available aged 18 years or over who can sign for the wine, our carrier will attempt to re-deliver or inform you of where the wine is available for pick-up.
    5. Our carrier delivers to most addresses in the United Kingdom, but if we are unable to deliver to your address then we will notify you as soon as possible and refund your payment in full.
    6. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
  8. DAMAGED OR BROKEN BOTTLES
    1. We will replace any bottles of wine that are broken or damaged at the time of delivery to you provided that you notify us in writing to 145-157 St John Street London EC1V 4PY, or by email (info@viniferaboutique.com) or fax (0203 292 1719) within 3 Working Days of the date of delivery and that you make the available broken or damaged bottles for collection by us. If the wine is not available in stock we will provide a refund to you for any broken or damaged bottles. If one bottle is damaged, the other bottles must be unopened to qualify for a refund.
  9. LIABILITY
    1. If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.
    2. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods. If you notify a problem to us under this condition, our only obligation will be, at your option:
      1. to make good any shortage or non-delivery;
      2. to replace or repair any goods that are damaged or defective; or
      3. to refund to you the amount paid by you for the goods in question in whatever way we choose.
    3. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.
    4. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
  10. NOTICES
    Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 145-157 St John Street, London EC1V 4PY and all notices from us to you will be displayed on our website from time to time.
  11. EVENTS BEYOND OUR CONTROL
    We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
  12. INVALIDITY
    If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
  13. PRIVACY
    You acknowledge and agree to be bound by the terms of our privacy policy.
  14. THIRD PARTY RIGHTS
    Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
  15. GOVERNING LAW
    The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
  16. ENTIRE AGREEMENT
    These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

This disclaimer is governed by English law.